Here we would like to draw your attention to S_ALR_87014382 transaction code in SAP. As we know it is being used in the SAP CA (Cross Application) module. S_ALR_87014382 is a transaction code used for Organization/Agent Call Vol. Report in SAP.
It comes under the package RTTREE.
SAP S_ALR_87014382 menu path
See the possible menu paths to access the same report by avoiding entering the transaction code.
Logistics → Customer Service → Information System → Report Selection → Customer Interaction → Organization/Agent Call Volume Report
Information Systems → General Report Selection → Customer Service → Customer Interaction → Organization/Agent Call Volume Report
Transaction S_ALR_87014382 technical data table
|Purpose||Organization/Agent Call Vol. Report|