Here we would like to draw your attention to SPHD transaction code in SAP. As we know it is being used in the SAP BC-SRV (Basis Services / Communication Interfaces in Basis) component which is coming under BC module (BASIS).SPHD is a transaction code used for SAPphone: Own telephone number in SAP.
It comes under the package SPHO.When we execute this transaction code, RSPHSPHD is the normal standard SAP program that is being executed in background.
SAP SPHD menu path
See the possible menu paths to access the same report by avoiding entering the transaction code.
Office → Telephone Integration → Own Telephone Number
Logistics → Customer Service → Customer Interaction Center → Administration → Agent → Telephone number
Transaction SPHD technical data table
|Purpose||SAPphone: Own telephone number|