Here we would like to draw your attention to SPHB transaction code in SAP. As we know it is being used in the SAP BC-SRV (Basis Services / Communication Interfaces in Basis) component which is coming under BC module (BASIS).SPHB is a transaction code used for SAPphone: System Administration in SAP.
It comes under the package SPHO.When we execute this transaction code, SAPLPHOB is the normal standard SAP program that is being executed in background.
SAP SPHB menu path
See the possible menu paths to access the same report by avoiding entering the transaction code.
Logistics → Customer Service → Customer Interaction Center → Administration → SAPphone → System administration
Tools → Business Communication → Communication → SAPphone
Transaction SPHB technical data table
|Purpose||SAPphone: System Administration|