Here we would like to draw your attention to SCASE_CUSTOMIZING transaction code in SAP. As we know it is being used in the SAP BC-SRV (Basis Services / Communication Interfaces in Basis) component which is coming under BC module (BASIS).SCASE_CUSTOMIZING is a transaction code used for Customizing Case Management in SAP.
It comes under the package SCMG_CUSTOMIZING.When we execute this transaction code, SAPCMGCUST is the normal standard SAP program that is being executed in background.
Transaction SCASE_CUSTOMIZING technical data table
|Purpose||Customizing Case Management|