SAP Best Practices for CRM | SAP CRM Study Guide

The paper is targeted at the same groups as SAP BEST PRACTICES themselves; Presales, Sales, Consulting, Marketing, and Product Management. It also provides a useful overview of SAP BEST PRACTICES for consultants and project leads who are interested in SAP BEST PRACTICES and are considering using them in their projects.
In the first part, questions as to the target groups, areas of use, and project types for using SAP BEST PRACTICES will be dealt with.
In the second part, several central points concerning the use of SAP BEST PRACTICES in concrete projects will be examined, including delivery scope, how to order, release statuses, add-ons, project duration, resources, and embedding in the development landscape.
The third part deals with the scenario scope and issues such as standalone scenarios, demo systems, and localization.

Contents
1 Document Objectives 4
2 Positioning of SAP BEST PRACTICES 4
2.1 Target Groups 4
2.2 Areas of Use and Benefits 5
2.3 Application Model 6
2.3.1 Project Types 6
2.3.2 Contrast to IDES 7
2.3.3 Contrast to “Integrated Business Scenarios” 7
2.4 Outlook 8
3 Working with SAP BEST PRACTICES 8
3.1 Delivery Scope 8
3.2 How to Order 9
3.3 Add-On Principle 9
3.4 Releases and Support Packages 10
3.5 Combining SAP BEST PRACTICES Scenarios 11
3.5.1 Building Blocks as Technical Scenario Components 11
3.5.2 Combination Procedure 12
3.5.3 Setting Up Closed Loop Scenarios 12
3.6 Using SAP BEST PRACTICES in a Development Landscape 14
3.6.1 BC Sets 15
3.6.2 CATTs 15
3.7 Schedule and Required Resources 15
3.8 Hardware Requirements 17
3.9 Further Essential Information on SAP Best Practices 17
4 Scenario Scope 18
4.1 Scenario Coverage 18
4.2 Using Standalone 19
4.3 Available Language Versions 19


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