Outline Agreements in SAP CRM

SAP CRM is an effective and easy to use software tool that enables customers of all sizes to release or sell services or products at conditions agreed upon previously. What is really good about Outline Agreements in SAP CRM is that you get to define conditions that will have an impact on the release of services or products like terms of delivery, price, and so on. Furthermore, these agreements are all binding on services and products that are sold in agreement to it. With these agreements in place, customer retention can be achieved easily and without any hassle.


It is based on business transactions on which agreements and contracts are made and signed. You’ll find business transactions structured like


Functions that can be used for Outline Agreements in SAP CRM

Checking Availability

This function is carried out to validate whether or not a product or service is available to be added in the sales order. What checking availability does is allows you to check whether there is enough stock is there or should be purchased or produced to have the sales order placed successfully.

What it is really special with checking availability feature is that it can be carried out in different systems and the so collected information is passed on to purchasing or production units.